Hodusoft CC Omnichannel  CX Suite

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Latest release

09 Jan, 2025

Markets

Kenya, Uganda, Tanzania

Languages

English

Hodusoft CC Omnichannel CX Suite

About this app


Our advanced and feature-rich product is meticulously designed to deliver a seamless customer experience. The HoduCC Omnichannel CX Suite, equipped with cutting-edge technology, allows users to quickly address various customer issues while monitoring and analyzing customer engagements. Overall, this intelligent, secure, and flexible solution caters to the unique requirements of every business, whether big or small. Omnichannel Platform Automation-Driven Personalization Single Tenant and Multi-Tenant Options Cloud-Delivery and On-Premise Installation Work-from-Home (WFH) and Hybrid Work Support Our CX Suite allows users to “Pay only for what they need.” With HoduCC Omnichannel CX Suite, you have the flexibility to tailor your solution to match your specific requirements. No unnecessary features, no inflated costs – just a customized, cost-effective solution that aligns perfectly with your business needs.

Key features


  • Multi-Level Ivr
  • Skill-Based Mapping
  • Automated Call Distribution (Acd)
  • Real-Time Analytics & Reports
  • Inbuilt Mini Crm
  • Live Call Monitoring
  • Inbuilt Ticketing System
  • Inbuilt Webphone
  • Single-Tenant & Multi-Tenant Support

Price Information


Please contact us for pricing details:

Terms & Conditions

Technical Requirements


  • OS: Debian 12 (Latest, 64 bit) Vanilla setup On Software Selection screen, Select only last 2 option i.e. SSH Server and Standard System Uitilities
  • CPU: Xeon Processor (2.5+) 4 Cores
  • RAM: 8GB

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